Chris Voss (@VossNegotiation) is a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as If Your Life Depended on It. He joins the show to discuss how we can be more effective negotiators by using hostage negotiation techniques.
The Cheat Sheet:- The principles behind negotiation and emotional persuasion.
- Three types of negotiators you'll encounter -- The Analyst, The Assertive, and The Accommodator -- and how to size them up.
- How to influence how people size you up.
- Defusing negative emotions.
- Generating rapport in difficult situations.
- And so much more...
Show notes at http://theartofcharm.com/podcast-episodes/chris-voss-never-split-the-difference-episode-534/
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